Skip to main content

Expert Business Operations Specialist

LocationLivermore, California;

Requisition ID # 142582 

Job Category: Business Operations / Strategy 

Job Level: Individual Contributor

Business Unit: Operations - Other

Work Type: Hybrid

Job Location: Livermore; San Ramon

Department Overview

Operations Support is dedicated to creating cross-commodity consistency and standards in Operations. The team provides support services guided by best practices and a relentless pursuit for improvement. It has single points of accountability for Work Management & Resource Planning, Execution Support, Business Operations & Process Improvement, PG&E Academy, and Enterprise Public Works. Operations Support is comprised of approximately 1,000 coworkers.

Position Summary

Support department and/or line of business system needs. Identify and implement process and system improvements, manage communications, coordinate, and deliver trainings for essential business procedures/processes, and drive development of new resources and tools.

  • This position has travel required 10% of the time for meetings and trainings.
  • This position is hybrid, working from your remote office and your assigned work location based on business need.

Job Responsibilities

  • Manage communications
  • Develop internal work procedures and initiate process improvements
  • Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives
  • Liaison between various departments and cross functional teams
  • Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness
  • Research and data analysis; compile and prepare reports for upper management
  • Utilize system and personnel resources to successfully address inquiries from internal business partners
  • Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
  • Develop and manage trainings to enhance knowledge and job skills
  • Participate on cross functional teams
  • Broad expertise on department and/or line of business function management and applies advanced knowledge to wide-ranging issues.
  • Develops innovative solutions to complex issues
  • Reviews and provides feedback on project deliverables for team members serving as a point of quality control
  • Works with and leverages relationships with Directors and Managers across functions to implement organization wide initiatives.
  • May be responsible for managing budget expenditures
  • Provide direction and coaching to other team members.
  • May serve as a team lead

Qualifications

Minimum:

  • Bachelors degree in Business, Marketing, Communications or related field or equivalent experience
  • Job-related experience, 8 years
  • Valid CA drivers license required

Desired:

  • 5 years experience in training development process or training project management
  • Graduate Degree in job-related discipline or equivalent experience
I'm Interested

Sign Up for Job Alerts

Note that all fields are mandatory. Please set your category and location selections prior to submitting.
By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communications from PG&E.

Interested InSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

  • Business Operations / Strategy, Livermore, California, United StatesRemove