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IT Solutions Engineer, Expert - Location Flexible

LocationOakland, California;

Requisition ID # 137157 

Job Category: Engineering / Science 

Job Level: Individual Contributor

Business Unit: Information Technology

Job Location: Oakland

Department Overview

Within IT Enterprise Operations, the IT NERC CIP Delegate team facilitates work to ensure compliance with four CIP standards (7,9,10,12). This requires collaboration with multiple Subject Matter Experts and other compliance groups across PG&E.

Position Summary

We are seeking an Expert IT Solutions Engineer to primarily focus on CIP 10 but will also serve as a back-up for other CIP standards. The role coordinates and manages the requirements and measures, ensuring that the work is completed within the regulatory compliance requirements/timeframe and within the quality levels required by the control documents. The successful candidate will also provide project consultation, solution deliverables, and documentation updates associated with the tools and processes.

The position will work in a hybrid mode – primarily remote and when required in the office – residency within PG&E service territory. 

Job Responsibilities

  • Management & Operations: Administer the Domain Change Advisory Board for all applicable changes to the CIP 10 applications/systemsconfiguration baseline. Coordinate with Subject Matter Experts within IT and Electric to ensure cybersecurity controls testing, software validation, and the documentation of configurationbaseline changes within regulatory compliance requirements/timeframe and quality. Assist with reporting that is needed to support the processes. Understand and follow-up on any failed changes.
  • Documentation: Develops a variety of documentation such as strategies, plans, designs, usage or configuration standards, policies, guidelines, user requirements, roadmaps, reports, metrics, process manuals, configuration manuals, and other documentation.
  • Backup for other CIP Standards: Become competent to perform all required functions for at least one other CIP Standard to allow for load balancing of work across the team.
  • Working knowledge with enterprise change management and monitoring tools



  • BA/BS degree in Computer Science, Engineering, Business or related degree or equivalent experience
  • Experience in IT-Information Technology engineering design, 8 years


  • NERC CIP compliance implementation experience with CIP 10 Configuration Change Management and Vulnerability Assessments, or experience with cybersecurity risk management and controls implementation and maintenance/operations
  • Experience with IT change management (clearance) process
  • Excellent communication skills (written and verbal) with senior leadership and technical audiences
  • Must obtain and maintain the required NERC background clearance and training
  • NERC CIP experience with:
    • Recovery Plans
    • Systems Security Management
    • Real-time Assessment and Monitoring of data transmitted between Control Centers
  • MS in Computer Science or Information Security
  • Experience with tools such as Remedy, Appian, Tripwire
  • Experience with performing root cause evaluation
  • Leadership experience, IT-Information Technology, 5 years

Knowledge, Skills, and Abilities

  • Strong written and oral communication, ability to create procedures, diagrams, and business cases
  • Strong collaboration skills
  • Demonstrated ability to work both as an individual contributor and in a team environment
  • Proven customer facing skills and the ability to effectively communicate at both a high-level and a technical level
  • Understands how to handle evidence containing sensitive information
  • Good grasp of information security fundamentals, concepts, and strategy
  • Risk assessment and risk analysis experience
  • Understanding of compliance requirements and evidence gathering

I'm Interested

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  • Engineering / Science, Oakland, California, United StatesRemove