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Senior IT Business Analyst

LocationOakland, California;

Requisition ID # 143162 

Job Category: Information Technology 

Job Level: Individual Contributor

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland

Department Overview

Meter to Cash – Requirements, Analysis & Design (MTC RAD) is responsible for analyzing and designing work that impacts the Meter to Cash systems and their direct interfaces. This team works with business and technical stakeholders to obtain the best possible solutions for its clients.

Its deliverables include providing estimates for MTC related work; developing an internal work plan with identified resources and target completion dates; and preparing requirements and functional designs. To ensure the MTC RAD provides the utmost service to its clients, it is organized into three functional areas that align with PG&E’s business operations: Billing/Financials, Measure & Field Services, and Customer Information. Each Analyst serves as a subject matter expert for assigned area of coverage with in-depth knowledge of the business practices and MTC functionality that supports it. In addition, the analyst is responsible for analyzing O&M and project defects to determine business and technical impact and providing input on the priority of fixing the defects.

Position Summary

We are looking for a Senior Level IT Business Analyst in Measure and Field Services team who can be a quick learner, thorough, organized, flexible to adapt in fast paced and dynamic environments. The analyst is mainly responsible for analyzing business requirements and developing function requirement and functional design documents. In addition, the analyst is responsible for analyzing O&M and project defects to determine business/technical impact and providing recommendation on fixing the defects.  This position also partners with the various lines of business to perform feasibility studies and produce associated concept estimates.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case.​

A reasonable salary range is:​

Bay Area Minimum: $102,000.00

Bay Area Mid-point: $132,000.00

Bay Area Maximum: $162,000.00


California Minimum: $97,000.00

California Mid-point: $125,000.00

California Maximum: $154,000.00

This position is hybrid, working from your remote office and your assigned location based on business need.



Work with business organizations to provide input regarding enhancement feasibility

Using business process knowledge, proactively look for opportunities for system enhancements

Evaluate and provide input to “business concept requirements”

Prepare preliminary design for concept estimation purposes


Analyze/assemble requirements

Provide technical expertise and assistance in designing, testing and developing applications

Perform feasibility analysis, design and provide recommendations on the alternative solutions, project strategy and deliverable prioritization, as well as system alternatives or enhancements to current systems

Prepare final functional requirement and functional design documentation

Conduct walkthrough of deliverables with business and obtain approval/signoff

Provide SME support to developers and testers

Work with business to document and analyze project change controls

Support stabilization of deployed code


Troubleshoot potential MTC system issues to determine if there is a defect

Analyze production defects, identify business and system impacts and quantify problems

Contribute to defect troubleshooting and solution design

Assist business and technical teams with adhoc requests

Provide functional expertise to clients for resolving business issues



  • Bachelor’s degree in Computer Science/ Information Systems, Business, Engineering, etc. or equivalent work experience

  • 4 years of job-related experience in Information Technology. 3 years of experience in business analysis. Can have less experience in case of an advanced degree

  • Participation in projects of medium to high complexity

  • Familiarity with the corresponding Line of Business-related functions

  • Continuous education in IT and business specific areas


  • Minimum 5 years of experience in analyzing, designing and developing functional requirements and application functional designs

  • Minimum 3 years of experience of Oracle CC&B application, MDM, and data model preferred

  • Experience in Meter Data Management, Meter Configurations and Field Services

  • Working knowledge of relational databases, including data querying is a plus

  • Be able to design as an individual but within the framework of the team and product

  • Excellent verbal and written communication skills

  • Collaborate with cross functional teams to maintain efficiency, consistency and achieve successful implementation of system enhancement

  • Working knowledge of MS Office suite of applications, including Word, Excel, PowerPoint, Visio

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  • Information Technology, Oakland, California, United StatesRemove