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Business System Specialist, Expert

LocationSacramento, California;

Requisition ID # 137982 

Job Category: Information Technology 

Job Level: Individual Contributor

Business Unit: Electric Engineering

Job Location: Sacramento

Department Overview

Electric Asset & Regulatory is responsible for the electric system engineering and planning, asset strategy, and risk management across transmission, distribution, and substation asset families. This centralized, risk-informed approach allows PG&E to manage electric risk, asset and system health, interconnections, and performance by using consistent standards, work methods, prioritization, and program sponsorship, while leveraging lessons learned from inspections and asset data to inform asset management decisions. Accountable for asset planning and strategy, standards and work methods, and asset data management for Electric. 

Position Summary

The Expert Business System Specialist position leads/supports the following critical activities for public safety and compliance under Asset Data Management & Improvement - Risk Management, Governance, Quality Planning, Quality Management System (QMS), Continuous Improvement, Problem Solving, Audit and Training & Development. Utilizing PG&E Lean Playbook, quality engineering principles, and ISO 55001/9001 standard, this position leads and collaborate to improve data quality and data integrity of asset registry and operational quality/efficiency to fully satisfy safety/regulatory requirements and internal and external customers’ requirements.

This position is hybrid, working from your remote office and your assigned location based on business need. This position will be East Bay/Sacramento metro, must be commute distance.

Job Responsibilities

  • Act as a key contributor to teams that define, review, and approve requirements for the business needs solution.
  • Analyze and document business requirements for complex projects.
  • Analyze end-to-end complex business processes and coordinate with Lines of Business (LOB) in compliance with ISO 55001/9001.
  • Anticipate concerns and questions, and provide proactive, timely and professional communications or delegate as appropriate.
  • Contribute/Develop to business case development
  • Identify, propose, and influence solutions to complex quality problems.
  • Develop or lead ADMI administrative control management including standardization, document control, and deviation/change management.
  • Solve and facilitate problem solving: PGE CAP/CE management, Kaizen event and projects.
  • Guide and lead Advance Parts Quality Planning (APQP) deployment to quality planning, and project managements for successful outcome.
  • Solve and facilitate effective management of PGE CAP (Corrective Action)/CE (Cause Evaluation) program and represent ADMI to CAP Review Team (CRT).
  • Deploying Lean Play Book, Gamba and Value Stream Mapping (VSM), lead and facilitate continuous improvements (Kaizen Blitz, Kaizen).
  • Other duties and responsibilities not listed.



  • Bachelor’s Degree in Engineering, Business Administration, Science or job-related discipline or equivalent experience.
  • Experience in Operational Quality Management or Engineering, Data Science.
  • Experience in Lean deployment and Quality Management System Implementation.
  • Experience in fast-paced operational environment or business process improvement.
  • Job-related experience, 7 years


  • Graduate Degree or equivalent experience.
  • Experience in Utility industry quality management system.
  • Certified Lead Auditor or internal auditor for ISO 55001/ISO 9001.


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