Business Process Analyst, Principal - Flexible Location

I'm Interested Date posted 01/13/2021

Requisition ID # 77473

Job Category : Business Operations / Strategy

Job Level : Manager/Principal

Business Unit: Electric Operations

Job Location : San Francisco

Department Overview

The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.

Position Summary

Business Process Analysts evaluate the effectiveness of, and recommend improvements to, business process, practice and procedures. Business process related activities are focused on measuring and improving quality, cost effectiveness, efficiency, customer satisfaction and other desired business outcomes and strategic business decisions.

This position location is flexible to anywhere within PG&E Service Territory with occasional travel for meetings.

Job Responsibilities

Develops highly complex process tracking systems that have wide ranging impact and application across multiple departments.
May manage major cross-functional projects and initiatives.
May provide direction and coaching to other Business Process Analysts. May supervise 1 or 2 employees.
Performs root cause analysis on the most complex processes that have cross functional impact.
Solves unique and complex process problems, anticipating issues and developing innovative process solutions. Presents findings and proposes recommendations to senior leadership to gain agreement.
Works with senior management to support strategic planning and decision making in relation to organizational and cross functional business processes.

Qualifications

Minimum:

Bachelors Degree in Business Administration or job-related discipline or equivalent experience
Job-related experience, 8 years
LSS-Lean Six Sigma Green Belt certification

Desired:

LSS-Lean Six Sigma Black Belt certification
PMP Certiifcation

I'm Interested

Our Mission

To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of tomorrow.

Our Vision

With a sustainable energy future as our North Star, we will meet the challenge of climate change while providing affordable energy for all customers.

Our Culture

We put safety first.
We are accountable. We act with integrity, transparency and humility.
We are here to serve our customers.
We embrace change, innovation and continuous improvement.
We value diversity and inclusion. We speak up, listen up and follow up.
We succeed through collaboration and partnership. We are one team.

Company

Pacific Gas and Electric Company (PG&E), a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric companies in the United States. Based in San Francisco, our 24,000 employees deliver safe, reliable, affordable and clean energy to nearly 16 million people throughout our Northern and Central California service area, stretching from Eureka to Bakersfield and from the Pacific Ocean to the Sierra Nevada.

More About Our Company

EEO

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice

The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice.

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.