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Energy Efficiency Business Analyst Intern

LocationSan Francisco, California;

Requisition ID # 81089 

Job Category : Administrative / Clerical 

Job Level : Individual Contributor

Business Unit: Customer Care

Energy Efficiency Business Analyst Intern


Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE: PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Department Overview

PG&E’s Customer Care delivers the desired customer experience for each of our customers. Everything we do starts with the customer and our information about the customer. Within Customer Care, the Customer Energy Solutions department (CES) designs, implements, and administers customer demand side management programs--including energy efficiency, distributed generation, demand response, and rate programs—that help PG&E customers in Northern and Central California manage the energy use of their homes and businesses.

Within CES, our Energy Efficiency Quality Control and Communications (QC&C) team consists of collaborative problem-solvers that improve energy savings data quality for the larger Energy Efficiency team, ensure regulatory compliance and process efficiencies, and communicate best practices to our internal and external stakeholders.  We strive to maintain high-quality data for the Energy Efficiency department in a timely, transparent, and respectful manner.

Position Summary

The QC&C Business Analyst will identify process improvements, conduct statistical analyses on program performance, and conduct cost-benefit analyses on potential resource allocations/process changes within the QC&C group.  The Business Analyst work with stakeholders to prioritize and implement changes and develop ongoing measurement and reporting on program performance.

The successful candidate will analyze and make recommendations on processes and requirements, data tracking, forecasting, and reporting activities. Business Analysts are also responsible for working with a diverse group of program participants, internal and external to PG&E.  The successful candidate is organized, comfortable with using technology to maintain organized records, follow processes consistently, and communicates needs and request improvements. 



  • Bachelor’s degree in Business, Finance, Economics, Engineering or related discipline; or equivalent work experience with technical and analytical focus
  • Experience providing data analysis, project management, and forecasting
  • Experience identifying process improvements, and working with teams to develop process/procedure documentation


  • Strong verbal and written communicator that remains calm and respectful in contentious situations
  • Strong collaborator and problem solver that seeks win-win solutions
  • Successful track record working with diverse stakeholders
  • Strong project management and organizational skills
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  • Administrative / Clerical, San Francisco, California, United StatesRemove