Skip to main content

Expert Business System Specialist (Flexible Location)

LocationSan Francisco, California;
I'm Interested

Requisition ID # 96836 

Job Category : Information Technology 

Job Level : Individual Contributor

Business Unit: Wildfire Risk

Department Overview

 The Wildfire Safety Operations (WSO) organization includes a centralized 24/7 operations center located in San Ramon and approximately 40 Safety and Infrastructure Protection Team (SIPT) crews working throughout the PG&E service territory. 

PG&E established a Wildfire Safety Operations Center (WSOC) to monitor wildfire risks and coordinate prevention and response efforts across Northern and Central California. The WSOC serves as a “hub” from which to monitor fire threats across PG&E’s service area and coordinate with first responders and public safety officials to respond to any emerging threats to communities.  Beginning in 2021, the WSOC will be expanding the monitoring and notification efforts to include additional threats and risks to communicate situational awareness as a “Hazards Awareness & Warning Center”.

WSOC currently has a one Principal Product Manager who works closely with the WSOC and SIPT crews to actively identify and drive technology enhancements to reduce wildfire risks by improving situational awareness, enhancing communications (e. g., alerts, incident reports), optimizing SIPT schedules and assignments, and incorporating real time modeling and risk analysis into the Wildfire Safety Operations Center (WSOC) tool set.  The Business Systems Specialist will take direction from the Principal Product Manager and work closely with the organization’s employees to meet the current and future technological enabling needs for the WSOC and SIPT groups.

Office-based field employees in WSO are working remotely until July 2021 when the remote posture will be evaluated.

Position Summary

This position will represent the WSOC and SIPT end users and business process owners by developing business system requirements, supporting implementation and functioning as a liaison to IT from the line of business. The position defines user system requirements, provides user support, coordinates user acceptance testing of new tools and gathers user feedback.  In addition, the employee may perform feasibility analysis, develop project scope, and provide recommendations on alternative solutions, project strategy and deliverable prioritization.

This position may be required to work nights and/or weekends during PG&E Public Safety Power Shutoff (PSPS) events  

Position Location Flexible within the PG&E Service Territory.

Job Responsibilities

  • Research and create point-of-view for external and internal data sources to add to desktop GIS toolset
  • Document business requirements for technology enhancements and emerging new tools which may require facilitating business process discussions.
  • Analyze end-to-end complex business processes and coordinate with IT to develop and implement solutions to business needs.
  • Act as a key contributor to teams that define, review and approve requirements for the business solution.
  • Participate in UATs and perform quality reviews of test results.
  • Create End-user training materials
  • Support field users with technology questions (production support)
  • Lead virtual training sessions for WSOC analysts training and SIPT crews
  • Document and test GIS enhancements
  • Develop ArcGIS Online (AGOL) Dashboards
  • Develop reports using PowerBI
  • Ability to create Excel Pivot tables and V-lookup for data analysis

Qualifications

Minimum:

  • BA/BS in Business, Engineering, Computer Science/Information Systems, etc. or equivalent work experience
  • 7 years of job related experience in Business, IT or Engineering fields
  • Participation in projects of high complexity at an expert level or in a leadership role
  • Continuous education in IT and business specific areas

Desired:

  • Experience as a product manager or project manager
  • Work Experience in business analysis, 5 years
  • Work experience with ArcGIS technology
  • Familiarity with the Palantir/Foundry platform
  • Detail oriented, analytical, good oral and written communication skills
  • Ability to work with different teams across disciplines and levels
  • Ability to convey technical concepts in a clear, understandable way with individual professionals and Executives
  • Excellent diplomatic and consensus building skills
  • Experience in architecting new solutions and/or process re-engineering for improvements
  • Foster relationships with key users to validate product enhancements
I'm Interested

Sign Up for Job Alerts

Note that all fields are mandatory. Please set your category and location selections prior to submitting.
By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communications from PG&E.

Interested InSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

  • Information Technology, San Francisco, California, United StatesRemove
  • Information Technology, Alameda, California, United StatesRemove
  • Information Technology, Alta Sierra, California, United StatesRemove
  • Information Technology, Angels, California, United StatesRemove
  • Information Technology, Antioch, California, United StatesRemove
  • Information Technology, Auberry, California, United StatesRemove
  • Information Technology, Auburn, California, United StatesRemove
  • Information Technology, Avenal, California, United StatesRemove
  • Information Technology, Avila Beach, California, United StatesRemove
  • Information Technology, Bakersfield, California, United StatesRemove
  • Information Technology, Balch Camp, California, United StatesRemove
  • Information Technology, Bear Valley Springs, California, United StatesRemove
  • Information Technology, Belden, California, United StatesRemove
  • Information Technology, Bellota, California, United StatesRemove
  • Information Technology, Belmont, California, United StatesRemove
  • Information Technology, Benicia, California, United StatesRemove
  • Information Technology, Berkeley, California, United StatesRemove
  • Information Technology, Brentwood, California, United StatesRemove
  • Information Technology, Brisbane, California, United StatesRemove
  • Information Technology, Buellton, California, United StatesRemove
  • Information Technology, Burney, California, United StatesRemove
  • Information Technology, Buttonwillow, California, United StatesRemove
  • Information Technology, Calistoga, California, United StatesRemove
  • Information Technology, Campbell, California, United StatesRemove
  • Information Technology, Canyondam, California, United StatesRemove
  • Information Technology, Capitola, California, United StatesRemove
  • Information Technology, Caruthers, California, United StatesRemove
  • Information Technology, Chico, California, United StatesRemove
  • Information Technology, Clearlake, California, United StatesRemove
  • Information Technology, Clovis, California, United StatesRemove
  • Information Technology, Coalinga, California, United StatesRemove
  • Information Technology, Colusa, California, United StatesRemove
  • Information Technology, Concord, California, United StatesRemove
  • Information Technology, Corcoran, California, United StatesRemove
  • Information Technology, Cottonwood, California, United StatesRemove
  • Information Technology, Cupertino, California, United StatesRemove
  • Information Technology, Daly City, California, United StatesRemove
  • Information Technology, Danville, California, United StatesRemove
  • Information Technology, Davis, California, United StatesRemove
  • Information Technology, Dinuba, California, United StatesRemove
  • Information Technology, Downieville, California, United StatesRemove
  • Information Technology, Dublin, California, United StatesRemove
  • Information Technology, Emeryville, California, United StatesRemove
  • Information Technology, Eureka, California, United StatesRemove
  • Information Technology, Fairfield, California, United StatesRemove
  • Information Technology, Folsom, California, United StatesRemove
  • Information Technology, Fort Bragg, California, United StatesRemove
  • Information Technology, Fortuna, California, United StatesRemove
  • Information Technology, Fremont, California, United StatesRemove
  • Information Technology, French Camp, California, United StatesRemove
  • Information Technology, Fresno, California, United StatesRemove
  • Information Technology, Fulton, California, United StatesRemove
  • Information Technology, Garberville, California, United StatesRemove
  • Information Technology, Geyserville, California, United StatesRemove
  • Information Technology, Gilroy, California, United StatesRemove
  • Information Technology, Goodyears Bar, California, United StatesRemove
  • Information Technology, Grass Valley, California, United StatesRemove
  • Information Technology, Guerneville, California, United StatesRemove
  • Information Technology, Half Moon Bay, California, United StatesRemove
  • Information Technology, Hayward, California, United StatesRemove
  • Information Technology, Hinkley, California, United StatesRemove
  • Information Technology, Hollister, California, United StatesRemove
  • Information Technology, Holt, California, United StatesRemove
  • Information Technology, Hughson, California, United StatesRemove
  • Information Technology, Huron, California, United StatesRemove
  • Information Technology, Jackson, California, United StatesRemove
  • Information Technology, Kerman, California, United StatesRemove
  • Information Technology, King City, California, United StatesRemove
  • Information Technology, Lakeport, California, United StatesRemove
  • Information Technology, Lemoore, California, United StatesRemove
  • Information Technology, Lincoln, California, United StatesRemove
  • Information Technology, Linden, California, United StatesRemove
  • Information Technology, Livermore, California, United StatesRemove
  • Information Technology, Lodi, California, United StatesRemove
  • Information Technology, Loomis, California, United StatesRemove
  • Information Technology, Los Banos, California, United StatesRemove
  • Information Technology, Lower Lake, California, United StatesRemove
  • Information Technology, Madera, California, United StatesRemove
  • Information Technology, Magalia, California, United StatesRemove
  • Information Technology, Manteca, California, United StatesRemove
  • Information Technology, Manton, California, United StatesRemove
  • Information Technology, Mariposa, California, United StatesRemove
  • Information Technology, Martell, California, United StatesRemove
  • Information Technology, Marysville, California, United StatesRemove
  • Information Technology, Maxwell, California, United StatesRemove
  • Information Technology, Menlo Park, California, United StatesRemove
  • Information Technology, Merced, California, United StatesRemove
  • Information Technology, Meridian, California, United StatesRemove
  • Information Technology, Millbrae, California, United StatesRemove
  • Information Technology, Milpitas, California, United StatesRemove
  • Information Technology, Modesto, California, United StatesRemove
  • Information Technology, Monterey Park, California, United StatesRemove
  • Information Technology, Montgomery Creek, California, United StatesRemove
  • Information Technology, Morgan Hill, California, United StatesRemove
  • Information Technology, Morro Bay, California, United StatesRemove
  • Information Technology, Moss Landing, California, United StatesRemove
  • Information Technology, Mountain View, California, United StatesRemove
  • Information Technology, Napa, California, United StatesRemove
  • Information Technology, Needles, California, United StatesRemove
  • Information Technology, Newark, California, United StatesRemove
  • Information Technology, Newman, California, United StatesRemove
  • Information Technology, Novato, California, United StatesRemove
  • Information Technology, Oakdale, California, United StatesRemove
  • Information Technology, Oakhurst, California, United StatesRemove
  • Information Technology, Oakland, California, United StatesRemove
  • Information Technology, Oakley, California, United StatesRemove
  • Information Technology, Olema, California, United StatesRemove
  • Information Technology, Orinda, California, United StatesRemove
  • Information Technology, Orland, California, United StatesRemove
  • Information Technology, Oroville, California, United StatesRemove
  • Information Technology, Palo Alto, California, United StatesRemove
  • Information Technology, Palo Cedro, California, United StatesRemove
  • Information Technology, Paradise, California, United StatesRemove
  • Information Technology, Parkwood, California, United StatesRemove
  • Information Technology, Paso Robles, California, United StatesRemove
  • Information Technology, Petaluma, California, United StatesRemove
  • Information Technology, Pioneer, California, United StatesRemove
  • Information Technology, Pismo Beach, California, United StatesRemove
  • Information Technology, Pittsburg, California, United StatesRemove
  • Information Technology, Placerville, California, United StatesRemove
  • Information Technology, Pleasant Hill, California, United StatesRemove
  • Information Technology, Point Arena, California, United StatesRemove
  • Information Technology, Potter Valley, California, United StatesRemove
  • Information Technology, East Quincy, California, United StatesRemove
  • Information Technology, Rancho Cordova, California, United StatesRemove
  • Information Technology, Red Bluff, California, United StatesRemove
  • Information Technology, Redding, California, United StatesRemove
  • Information Technology, Richmond, California, United StatesRemove
  • Information Technology, Ridgecrest, California, United StatesRemove
  • Information Technology, Rio Vista, California, United StatesRemove
  • Information Technology, Rocklin, California, United StatesRemove
  • Information Technology, Roseville, California, United StatesRemove
  • Information Technology, Round Mountain, California, United StatesRemove
  • Information Technology, Sacramento, California, United StatesRemove
  • Information Technology, Salinas, California, United StatesRemove
  • Information Technology, San Bruno, California, United StatesRemove
  • Information Technology, San Carlos, California, United StatesRemove
  • Information Technology, San Jose, California, United StatesRemove
  • Information Technology, San Luis Obispo, California, United StatesRemove
  • Information Technology, San Mateo, California, United StatesRemove
  • Information Technology, San Rafael, California, United StatesRemove
  • Information Technology, San Ramon, California, United StatesRemove
  • Information Technology, Sanger, California, United StatesRemove
  • Information Technology, Santa Cruz, California, United StatesRemove
  • Information Technology, Santa Maria, California, United StatesRemove
  • Information Technology, Santa Nella Village, California, United StatesRemove
  • Information Technology, Santa Rosa, California, United StatesRemove
  • Information Technology, Selma, California, United StatesRemove
  • Information Technology, Shaver Lake, California, United StatesRemove
  • Information Technology, Sonoma, California, United StatesRemove
  • Information Technology, Sonora, California, United StatesRemove
  • Information Technology, South San Francisco, California, United StatesRemove
  • Information Technology, Springville, California, United StatesRemove
  • Information Technology, Stockton, California, United StatesRemove
  • Information Technology, Storrie, California, United StatesRemove
  • Information Technology, Taft, California, United StatesRemove
  • Information Technology, Tracy, California, United StatesRemove
  • Information Technology, Turlock, California, United StatesRemove
  • Information Technology, Twain Harte, California, United StatesRemove
  • Information Technology, Ukiah, California, United StatesRemove
  • Information Technology, Vacaville, California, United StatesRemove
  • Information Technology, Vallejo, California, United StatesRemove
  • Information Technology, Walnut Creek, California, United StatesRemove
  • Information Technology, Wasco, California, United StatesRemove
  • Information Technology, Watsonville, California, United StatesRemove
  • Information Technology, West Sacramento, California, United StatesRemove
  • Information Technology, Wheatland, California, United StatesRemove
  • Information Technology, Whitmore, California, United StatesRemove
  • Information Technology, Willits, California, United StatesRemove
  • Information Technology, Willow Creek, California, United StatesRemove
  • Information Technology, Willows, California, United StatesRemove
  • Information Technology, Winters, California, United StatesRemove
  • Information Technology, Woodland, California, United StatesRemove
  • Information Technology, Yuba City, California, United StatesRemove