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Business Performance Analyst, Expert

I'm Interested Date posted 12/24/2020

Requisition ID # 75900 

Job Category : Business Operations / Strategy; Engineering / Science; Information Technology; Maintenance / Construction / Operations; Project / Program Management 

Job Level : Individual Contributor

Business Unit: Electric Operations

Job Location : San Ramon

Position Summary

The Business Performance Analyst, Expert’s primary function will create monthly vendor/contractor performance metrics and dashboards.  Facilitates monthly reporting of results, for transmission, distribution and vegetation management vendor performance meeting.   The Business Performance Analyst, Expert will implement, and maintain custom data and analytic reporting to provide insight into and facilitate the day to day operations of Electric Operations Contract Management and which supports the end to end contract lifecycle. He/She will evolve the role to lead clients from simple, pre-existing business intelligence solutions to forward-looking "what's next" capabilities using more advanced predictive and prescriptive tools. The successful candidate will work across functional teams and partner with peers and leaders on process change implementation and ongoing measurement and reporting.


  • Facilitates monthly and weekly metrics reporting related to vendor performance
  • Measures vendor performance requirements. Collects data to identify root cause of problems on performances and implements solutions for improvements
  • Provides consultation on the use of re-engineering techniques to improve vendor performance
  • Aligns improvement to performance shortfalls. Surveys and analyzes best practices for techniques, processes and implementation
  • Determines data needs, collects data, selects from different analytical techniques to conduct root cause analysis, determine issues designs and maintains operational tools and reports
  • Projects are moderately to highly complex and require selecting methods, approaches and tactics to resolve problems and obtain solutions 
  • Creates analysis that accurately describes the state of the business 
  • Creates complex and automated data routines and processes for reporting and data delivery ensuring accurate data transformation 
  • Design data analysis to achieve business objectives, process data, analyze data, write clear and concise data findings using power queries and power BI reporting
  • Applies judgment solve problems of diverse scope 
  • Typically receives general instructions on new assignments or projects. Receives little instruction on recurring assignments 
  • May Assist in coaching and developing less experienced staff and end users 
  • Understands business process needs and develops solutions 
  • Work Execution and Operational support, ability to travel 3 to 5% of time 



  • 7 years relevant business experience
  • BA/BS in Business, Engineering, Construction Management, Computer Science/Information or relevant degree or equivalent experience


  • PG&E Business Systems, SAP
  • Expert excel skills (Power Pivots & Tables, V Look up, etc)
  • Expert in Microsoft BI stack including PowerView and PowerPivot; PowerBI, DAX
  • Expert in MS Excel/Access/PowerPoint
  • Experience with metrics/dashboard creation, reporting, and presenting data
  • Experience working with data stored across multiple databases/data sources
  • MBA or other advanced degrees.
  • Advanced statistical, modeling, and process improvement knowledge
  • Lean Six Sigma green belt 
  • Advanced reporting knowledge and experience with multiple reporting tools
  • Demonstrated experience in data visualization best practices using power BI
  • Ability to work independently and part of a team 
  • Ability to keep pace and contribute to a high performing team 
  • Self-Starter 
  • Advanced problem-solving skills and data analysis skills 
  • Familiarity with utility operations
I'm Interested