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Electric Compliance Specialist, Expert

I'm Interested Date posted 10/16/2020

Requisition ID # 69527 

Job Category : Compliance / Risk / Quality Assurance 

Job Level : Individual Contributor

Business Unit: Electric Operations

Job Location : San Ramon

Department Overview

The Electric Operations Compliance department provides oversight for external electric compliance requirements. This includes ensuring that all compliance requirements are known, there are documented processes, and that evidence of compliance exists. The department is the primary liaison with the CPUC for audits, data requests, customer complaints, and emergency reporting of electric incidents. The department’s QA group provides an independent assessment of performance measured against policy, standards & procedures.

Position Summary

The Expert Electric Compliance Specialist will be part of a team that is responsible for managing the daily activities between PG&E and the Safety Enforcement Division (SED) of the CPUC including: oversight of Electric Audits performed by SED, coordinating Electric Audit Reports, managing SED customer complaints, and, coordinating responses to SED Notices of Violations and oversight of Electric Ops’ Self-Report process. This position has a periodic, one-week, 24/7, On-Call requirement responsible for contacting the CPUC when electric incident reporting thresholds are met for incidents that take place anywhere within PG&E's electric system territory. On-Call responsibilities generally occur three to four times per year. This position also requires occasional travel to various divisions.

Job Responsibilities

  • Lead the team’s handling of electric audits performed by SED (Safety Enforcement Division) and WSD (Wildfire Safety Division), from pre-audit, during audit, post audit data requests, through audit letter responses.
  • Coordinate teams of subject matter experts and facilitate discussions for responding to CPUC Notice of Violations and CPUC Audit responses. Lead the response preparation when needed.
  • Assist in extracting and compiling CPUC Audit Data and CPUC Notice of Violation Data on a monthly basis for addition into EO Risk & Compliance Committee (RCC) deck.
  • Lead and support Electric Operations CPUC Self-Report Process, including identification of issues that may meet self-report thresholds, research potential incidents, lead Self-Report quorum, and make recommendations to senior management for self-reporting.
  • Coordinate with appropriate LOBs to address escalated CPUC Customer Complaints through resolution.
  • Regular and ongoing verbal and written interaction with the SED and WSD staff.
  • Develop understanding of CPUC General Orders and requirements and provide the LOB with requirement interpretations.
  • Lead and support Guidance Document creation, updates for the department work functions (Standards, Procedures, job aids, process flows).
  • Lead and support process improvements, workflows and documentation to support.
  • Prepare reports for ad hoc requests from senior management, law department, external communications, safety engineering, law claims, and other departments. Analyze results and draw conclusions.

Qualifications

Minimum:

•Bachelor’s Degree (Engineering, Policy, Accounting or any other related field preferred) or equivalent experience

•Seven (7) years of experience in compliance, law, accounting or project management including some experience in a project leadership role managing multiple and complex projects

•Strong oral and written communication skills.

•Travel Required: Up to 20 % of the time

Desired:

•Master’s Degree in job-related discipline or equivalent experience

•PE-Professional Engineer license

• Demonstrated experience facilitating process improvement efforts, Lean Six Sigma experience

•CISSP-Certified Information Systems Security Professional certification

•PMI-Project Management Institute PMP-Project Management Professional certification

•NERC-North American Electric Reliability Corporation System Operator certification

I'm Interested