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IT Mobile Product Specialist

LocationWest Sacramento, California;

Requisition ID # 141941 

Job Category: Information Technology 

Job Level: Individual Contributor

Business Unit: Information Technology

Work Type: Hybrid

Job Location: West Sacramento

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

Position Summary

The role of the IT Product Specialist is to manage the entire lifecycle of assigned IT product(s) or service(s). Major responsibilities include collaborating with key stakeholders in the selection process, developing detailed system designs from requirements, contract management, vendor management, capacity management, contributing to future direction and roadmaps, escalated support and product consulting, and documentation. The successful candidate will oversee Mobile Platform(s) and perform daily operational tasks such as software packaging, software deployment and development of tools to help streamline the onboarding of mobile field personnel along with other duties that arise.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

Job Responsibilities

  • Create software deployment packages
  • Manage software deployments across platforms for Windows
  • Work with clients to identify issues and come up with timely solutions
  • Develop automation tools to streamline deployment of hardware and software to field personnel
  • Develop tools to increase user experience and provide a single pane of glass for operability on mobile devices
  • Mitigation of cyber risks and remove vulnerabilities for the environment
  • Experience with risk analysis, data analytics, and visualizations
  • Understanding of elements of risk to include vulnerability, threat, likelihood, impact, mitigation, and remediation
  • Work with vendors to deliver updates to common software and in an automatable installer
  • Provide peer support for managing next generation mobile hardware
  • Participate in major lifecycle projects including core platform technologies
  • Collaborate cross-functionally with other teams to provide a One IT model
  • Collaborate with team members and conduct cross-training for continue team skill improvement
  • Experience working with tight deadlines

Qualifications

Minimum:

  • Associates Degree in Computer Science or job-related discipline or equivalent experience
  • 2 years experience with systems management software, job-related

Desired:

  • 1 year experience working client requests with Remedy
  • Bachelor’s Degree in computer science or job-related discipline or equivalent experience
  • Utility industry experience, regulated
  • 3 or more years systems management software (SCCM, Afaria, JAMF, InTune, Mobile Iron)
  • 2 or more years shell scripting, script automation (AutoIT, Powershell, Python)
  • Application delivery and lifecycle experience
  • Demonstrated working knowledge of GIT or other Source Control tools
  • Practical application of Agile and Waterfall methods for software delivery
I'm Interested

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  • Information Technology, West Sacramento, California, United StatesRemove