Senior Operations Performance Manager

Requisition ID # 159974 

Job Category: Project / Program Management 

Job Level: Individual Contributor

Business Unit: Engineering, Planning & Strategy

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Materials Distribution Operations (MDO) department and its 370 employees is responsible for the day-to-day operation and execution of PG&E’s materials distribution network throughout its 70,000 square mile service territory.  Through its four materials distribution centers and over 100 field locations, MDO manages a $700 million inventory and $560 million in annual goods issues.  MDO’s management and delivery of materials and supplies is critical to PG&E’s ability to provide safe and reliable electric and gas service.

Position Summary

Leads the development and implementation of Supply Chain Materials Distribution Operations (MDO) performance improvement projects from inception to closeout. Provide operational support to Supply Chain, MDO DC and Field Services workgroups by managing MDO PMO Support mailbox requests from inception to closeout.  Utilizes project management tools and methodologies to manage, technical, operational, and enterprise level projects and programs.

Job Responsibilities

• Use best practices, analysis, market intelligence, governance, and research to improve performance and efficiency of Materials Distribution and Operations.
• Facilitate resolution of daily issues involving various Supply Chain organizations (Distribution Centers / Field Services / Planning / etc.)
• Engage IT partners to manage ticket prioritization, define business requirements, and complete user-acceptance testing for SAP enhancements
• Define project scope and objectives; establish project team with agreed upon roles and responsibilities; obtain commitment on detailed work plans including schedule, cost, resources, contingency and communication plans; obtain management approval as needed; ensure project documentation is maintained; identify, analyze, and address project performance issues; communicate project status to all stakeholders; assess project risk and develop contingency plans; and identify and communicate lessons learned and best practices. 
• Communicates and presents program and project updates.
• Solves unique and complex problems, anticipating issues and developing innovative solutions.
• Leads moderate to complex performance improvement projects.
• Participates in negotiations; assists in development of plans to take advantage of business opportunities.
• Projects require extensive knowledge of incident command structure (ICS), EOC, OEC, MTCC roles and responsibilities.  
• Support EOC, MTCC Logistics and emergency response activities including oversight, reporting, and various roles within EOC Logistics section and MTCC section as needed.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​

A reasonable salary range is:​

Bay Area Minimum: $​102,000

Bay Area Maximum: $​152,000

Qualifications

Minimum:

• Bachelor’s Degree or equivalent experience
• Supply Chain job-related experience, 6 years

Desired:

• Extensive knowledge of SAP ECC / SAP EWM
• Advanced knowledge of projects and requirements from materials distribution operations (MDO) functional areas including distribution center and field services workflows
• Knowledge of project management, process improvement best practices, concepts, methods, and techniques
• Knowledge of Microsoft Office software (Excel, PowerPoint, Project, Visio)
• Strong organizational skills
• Strong oral and written communication skill

• Ability to work effectively with MD

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