General Construction Operations, Supervisor (Peninsula/San Francisco)

Requisition ID # 163778 

Job Category: Maintenance / Construction / Operations 

Job Level: Supervisor

Business Unit: Electric Operations

Work Type: Onsite

Job Location: Daly City; Concord; Danville; Dublin; Livermore; Millbrae; Monterey; Napa; Newark; Novato; Oakland; Petaluma; Richmond; San Francisco; San Jose; San Mateo; San Rafael; San Ramon; Santa Rosa

Department Overview
The men and women of Electric Operations ensure the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.

Position Summary
The Electric Operations Distribution Maintenance and Construction leadership manages teams directly or indirectly involved in maintaining or building parts of the service territory distribution grid. Supervisors and Superintendents may oversee teams working projects throughout the services territory. 

The Distribution leaders provide safe and reliable electric service while maintaining compliance with the California Public Utility Commission (CPUC) General Orders, all safety regulations and other regulatory requirements. The leaders fully implement safety best practices and manage employee’s accountability.

Leaders must ensure full compliance with the Injury & Illness Prevention Program. and travel at least 10% - 50% of time with occasional overnight stays. 

Job Responsibilities
•    Oversees operational activities to ensure safe, efficient, and effective execution of work to meet business priorities.
•    Positively impacts and supports the increased presence of T&D Supervisors in the field.
•    Responsible for providing job packages to contractors, cost forecasts, accruals, documentation, QA, closeout, and invoicing.
•    Supervises a team that includes clerks and other support staff. Supports the execution team and coordination, tracking and reporting progress on the work plan as needed
•    Ensures readiness of work and implements batching strategies to maximize efficiency. Regularly visits work sites (average 15% of time) to monitor progress and employee performance.
•    Manages, assigns and ensures completion of emergent work, i.e. emergency notifications; cases (help tickets); new business work (break-ins). Serves as lead for external customer needs. 
•    Supports Service Planning and Engineering to ensure customer commitments are met, including timely and accurate inspections of New Business applicant projects.
•    Receives and addresses customer cases (“help tickets”) with field visits and follow up to ensure resolution.
•    Serves as lead for special assignments including process improvement and technology implementation.
•    Serves as lead for Fleet/Yard/Tools/Materials coordination. Works closely with T&D Supervisors to ensure prudent use of budget for tools, equipment, and rentals. Ensures availability to support construction activities.
•    Identifies and pursues productivity improvements and implements work practices to reduce operating costs while meeting corporate and regulatory compliance requirements. 
•    Reviews operational gaps and provides feedback to appropriate parties (e.g. Estimating, Sourcing, Engineering Standards).
•    Develops and executes action plans to improve employee knowledge and skills. Ensures all training and audit corrective actions are completed on time.
•    Responds to emails/data requests and re-directs requests to other department owners as appropriate.
•    Proactively prepares for company efforts to reduce system risks, including Public Safety Power Shutoff. May serve as Operations Chief in OEC/EOC major emergency activations.
o    Supervises staff, including bargaining unit employees, to accomplish results through recruitment and selection, training and development, performance management, and rewards and recognition.

Qualifications
Minimum:
•    High School or GED
•    Experience in technical environment, job-related, 5 years
•    CA Class C License, or equivalent
Desired:
•    Cluster-Bachelor’s Degree in Engineering, Construction Management or job-related discipline or equivalent experience
•    Utility industry experience, electric
•    Experience as Journeyman or higher in Lineman line of progression
•    Ability to work on-call rotation
•    Project management skills. T-300 and Contracting Supervisors must have strong project management skills to oversee larger construction projects.
•    General computer skills in Word, Excel and Outlook.
•    Customer services orientation, including communication skills, initiative and problem solving.
•    Knowledge of various bargaining unit contracts.
•    Demonstrated ability to uphold safety standards and participate in continuous process improvement
•    Experience leading cross-functional teams and/or supervising bargaining unit personnel
•    Ability to influence a team to handle and prioritize multiple tasks in a fast-paced dynamic environment
•    Experience using business metrics to motivate and influence performance
•    Extensive leadership skills including developing and conducting presentations to employees and management
•    Strong problem-solving and analytical skills
•    Must be able to travel and work a flexible schedule, including being on call as well as responding to emergencies that may occur throughout our service territory
•    May work outside in remote areas, steep and/or uneven terrain, and inclement weather conditions.

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