IT Systems Engineer, Principal

Requisition ID # 164741 

Job Category: Information Technology 

Job Level: Manager/Principal

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Information Technology (IT) organization designs, develops, operates, and maintains the technology and telecommunications systems that enable PG&E to meet its commitment to providing safe, reliable, and affordable service to customers.

The Computer Information Systems (CIS) Solutions team is responsible for all aspects or MTC operations and projects including architecture design, research, and analysis.  The team is also involved with performance coordination, analysis, and testing of the CC&B and BCS applications, Oracle SQL tuning, developing and supporting tools in support of MTC applications.

Position Summary

PG&E is seeking a highly motivated and knowledgeable individual to provide principal level support for the mission critical CC&B and BCS applications.  The candidate must be able to engage with technical and business Architects, operations teams and IT leadership to provide the best in application implementations and hardware solutions, performance testing, Operational Readiness Testing, and SQL performance tuning.

Duties will include working with technical and business Architects on solutions documentations and environments, performance testing, Operational Readiness Testing, performance analysis, SQL tuning, and troubleshooting application issues in a collaborative environment.

This position is hybrid, working from your remote office and Oakland General Office on business need.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case.

A reasonable salary range is:

Bay Area Minimum: $140,000.00

Bay Area Maximum: $238,000.00

Job Responsibilities

• Mentor and collaborate with teams to ensure smooth and reliable operation of systems for fulfilling business objectives and processes.
• Design and deploy new complex / Enterprise systems and enhancements to existing systems ensuring compatibility and inter-operability.
• Conduct research on products and solutions to justify recommendations and to support purchasing efforts.
• Integrate multiple systems with enterprise systems.
• Define system health and availability metrics and present to leadership.
• Define requirements for and review documentation for quality.
• Provide orientation for other IT System Engineers in the team.
• Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
• Create new and validate proposed system design models, specifications, diagrams, and charts.
• Oversee the performance of in-depth tests, including end-user reviews, for modified and new systems.
• Work with leadership, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
• Design and perform system security audits, backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.

Qualifications

Minimum:

• Bachelors Degree in Computer Science or job-related discipline or equivalent experience
• 8 years of software or system engineering experience

Desired:

• Skilled in Microsoft Office (Excel, Word, Outlook, Teams)
• Expert in CC&B application and data model
• Extensive knowledge of CC&B upgrade on large scale systems
• Oracle SQL development
• Oracle SQL performance tuning
• Database/table/index design
• Proficient in Oracle Enterprise Manager
• Proficient in Unix / Linux shell scripting
• Proficient project management skills
• Excellent analytical and creative problem-solving abilities.
• Able to prioritize and execute tasks in a very complex, high-pressure environment
• Ability to conduct research into systems issues and products as required
• Ability to mentor, motivate and recognize employees

• Graduate Degree or equivalent experience
• Extensive knowledge of converting CC&B to C2M or CC&B 25.1
• Knowledge of Oracle BCS
• Knowledge of UC4 (Automic)
• Proficient knowledge of Linux/AIX
• Experience in IBM hardware and storage
• Knowledge of Oracle Golden Gate product
• Experienced in Java/Groovy programming
• Ability to present to an audience/conduct training classes
• Ability to speak up and challenge technical solutions when appropriate
• Leadership skills - Ability to lead and work with business, technical and leadership people in various organizations
• Solution design experience
• Extensive proven experience in overseeing the design, development, and implementation of complex and Enterprise systems and associated integrations
• Extensive proven experience with systems planning, security principles, and general software management best practices
• Extensive experience with core software applications
• Advanced software troubleshooting experience
• Extensive application operations experience
• Extensive knowledge of applicable data privacy practices and laws
• Excellent written, oral, and interpersonal communication skills
• Ability to communicate ideas in both technical and user-friendly language
• Extremely self-motivated and directed, with keen attention to detail
• Very strong customer service orientation
• Ability to work in a team-oriented, collaborative environment
• Focused on keeping your employees safe
• Aware of company policies and legal regulations
• Able to build strong relationships and influence at the Director level of leadership
• Able to build a sense of trust and rapport that creates a comfortable & effective workplace
• Brings a high-energy and passionate outlook to the role and has strong sense of ownership

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