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Principal Business System Specialist

LocationOakland, California;
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Requisition ID # 171994 

Job Category: Information Technology 

Job Level: Manager/Principal

Business Unit: Strategy & Growth

Work Type: Hybrid

Job Location: Oakland

Department Overview

The As-built Program ensures that information documented in the field after installation, replacement or removal of an asset accurately reflects the work performed in the field and meets data quality standards for ingestion into our Asset Registry. Asset information in the Asset Registry is referenced by various stakeholders in PG&E to ensure that work can be performed safely and timely so that everyone and everything is safe. 

Position Summary

The Principal As-Built Governance Lead ensures that the leads for various functions within the As-Built Program effectively collaborate to create and maintain products and services that ensure timely updates to the Electric Distribution (ED), Electric Transmission (ET) and Sub-Station (SS) Asset Registries. The principal is accountable for achieving subject matter expertise in the As-Built Program (a) value streams for ED, ET and SS As-Built processes, (b) maturity roadmap, and (c) guidance documents and tools. The Principal will lead operating reviews and maintain RAG status on operating review artifacts to ensure accountability and progress. The Principal will craft content for and lead Governance Committee Meetings and send out meeting summaries. 

The principal functions as a liaison to stakeholders of the As-Built Program including Construction, Clerical, Estimating, Mapping, Information Technology, Quality Assurance, and Stakeholder Process Improvement. The principal is able to represent the stakeholder end users and business process owners in business system requirements, implementations and support. The principal understands how to determine user needs as well as business procedures, processes and systems. The principal can define user system requirements, provide user support, coordinate user acceptance of new processes and tools that may contribute to business process efficiencies. The principal may also perform risk and feasibility analysis, develop risk mitigations and project scope as well as provide recommendations on alternative solutions, project strategy and deliverable prioritization. The principal may lead large projects. 

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location is flexible within the PG&E Service Territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case.

A reasonable salary range is:
Bay Area Minimum: $136,000
Bay Area Maximum: $232,000

OR 

California Minimum: $129,000
California Maximum: $220,000

Job Responsibilities

  • Provide expert consulting in business and user needs. Understands how to gain an understanding of current and future business environment; in detail, to effectively anticipate, identify and fully meet the business needs.
  • Analyze end-to-end, complex business processes and coordinate with other departments to develop and implement solutions to information needs. Advises on the impact(s) of technical changes to cross-functional processes.
  • Identify, propose and influence solutions and define & document business requirements to complex business problems.
  • Coordinate necessary training, change management and communications associated with system implementations.
  • Anticipate user concerns and questions, and provide proactive, timely and professional communications or delegate as appropriate.
  • Provide a key contribution to business cases for complex and cross functional projects and initiatives. Develop supporting materials to justify investment.
  • Support the business in the production and implementation of the multi-year people, process, or technology roadmap.
  • Act in a Governance role for user and business communications related to suggested process, and technology enhancements.
  • Lead steering committee with Business and other teams that define, review and approve requirements for enhancements.
  • Provides oversight and high-level review of results affecting people, process, or technology.
  • Provides leadership on the business analysis work that has strategic importance for the business and user needs.
  • Keeps abreast of best practices and trends in utility business systems applications through attendance/involvement in conferences, seminars or forums.
  • Provides mentorship and guidance to less experienced employees.

Qualifications

Minimum:

  • Bachelors Degree in Business Administration or job-related discipline or equivalent experience
  • Job-related experience, 10 years
  • Experience as Project Manager
  • Experience in project participation, high complexity

Desired:

  • Advance degree is a plus
  • Experience in Process Improvement including Lean and Six Sigma Principles, preferably Green or Black Belt 
  • Experience in Quality Management Systems
  • Experience in Project Management and collaboration skills, preferably PMI certification
  • Experience with work management and scheduling systems and processes.
  • Workload/Time Management skills
  • Database management background
  • Working experience with multiple corresponding Line of Business-related functional areas. 
  • Expert knowledge of the business requirements process.
  • Detail oriented, analytical,
  • Strong oral and written communication skills.
  • Interpersonal and influence skills to help shape department technology strategy.
  • Strong understanding of the utility business.
  • Ability to work with different teams across disciplines and levels and promote good working environment.
  • Strong mentoring skills.
  • In depth understanding of detailed business processes of department(s) supported.
  • Demonstrates advanced understanding of the impact(s) of technical changes to the collective business processes across functional units.
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