Principal, Chief of Staff - South Bay Delivery

Requisition ID # 165184 

Job Category: Business Operations / Strategy 

Job Level: Manager/Principal

Business Unit: Engineering, Planning & Strategy

Work Type: Hybrid

Job Location: Oakland

Department Overview
The South Bay Delivery is a newly developed organization that will lead the creation and execution of breakthrough outcomes for the South Bay.  The South Bay Delivery will require leadership to bring multiple internal and external stakeholders together, to power the economic prosperity of the South Bay through improved work delivery performance and processes that deliver daily results for new large load customers as well as our existing residential and commercial customers, while also developing and executing on an ambitious plan to help San Jose achieve its goal to be the first large net-zero city in the U.S.   

Position Summary

The Chief of Staff position will partner with South Bay Delivery leadership, EP&S peers as well as enterprise support functions to lead on strategic planning and business management processes, budgeting, communications, performance measurement, affinity and co-worker engagement, and/or continuous improvement programs for the Vice President. Oversees complex projects and key initiatives. Plans, coordinates, and shapes content for meetings, activities, and communications for the officer. Represents the officer for various strategic planning processes, communications, and programs.

This position is hybrid, working from your remote office and your assigned work location based on business need. The work location is Oakland, CA.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors.​ This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. 

A reasonable salary range is:

Bay Area Minimum: $136,000.00

Bay Area Maximum: $232,000.00

Reporting Relationship

This position reports to the Vice President - South Bay Delivery.

Job Responsibilities

• Leads KPI development and the Lean Operating System implementation for the South Bay Delivery organization in close collaboration with the VP’s Direct Reports.  Organizes and facilitates DORs, WORs and MORs to ensure effectiveness of reviews.
• Develops and shapes content for various executive forums ensuring execution of key strategic objectives.
• Leads effort to coordinate, understand, analyze, and determine action plans to address improvement opportunity areas across the organization (e.g., benchmarking, upward feedback, Joy at Work, etc.).
• Manage coordination of employee engagement programs for organization as well as co-worker development initiatives.
• Take on ad hoc projects that may arise in order to support the organization’s needs with minimal supervision.

Additional responsibilities may include:

• Responsible for the development, coordination, implementation, performance measurement, and continuous improvement of strategic planning and business management processes for the South Bay Delivery organization
• Monitors and ensures all strategic planning and business management processes and deliverables for the South Bay Delivery organization are aligned with PG&E’s mission and vision.
• Collaborates with various officers, managers, and other leaders to develop and review budgetary requirements and support the achievement of strategic goals and objectives.
• Establishes and supports governance, risk, and compliance processes for operational plans and resource administration.
• Plans, organizes, and supports various meetings, activities, and communications for vice presidents, managers, and other leaders.
• Researches, analyzes, and responds to various inquiries and issues and develops recommendations to support decision making actions

Leadership Qualities

PG&E expects its leaders to conduct themselves with the highest ethics and integrity and to embody specific leadership qualities.

Strategic Mindset

• Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Operating effectively, even when things are not certain or the way forward is not clear.

A Leader in the Community and Industry

• Effectively building formal and informal relationship networks inside and outside the organization.
• Anticipating and balancing the needs of multiple stakeholders.

Demonstrates Safety Leadership

• A safety champion in words and deeds with respect to both employee and public safety.
• Maintaining an environment of open dialog and free of retaliation.

Influences and Inspires

• Using various- communications that convey a clear understanding of the needs of different audiences.
• Maneuvering comfortably through complex policy, process, and people-related dynamics.

Optimizes Team Performance

• Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Creating a climate where people are developed and motivated to do their best to help the organization.

Values Diversity and Creates Inclusion

• Recognizing the value that different perspectives and cultures bring to an organization.

Fiscally Responsible

• Interpreting and applying understanding of key financial indicators to make better business decisions.
• Planning and prioritizing work to meet commitments aligned with organizational goals.

Leads Ethically and in a Compliant Manner

• Sponsoring and sustaining a high integrity speak-up corporate culture which prioritizes ethics, safety and compliance.
• Building on necessary level of industry, company and subject-matter expertise, including laws and regulations.

Provides a High Level of Customer Service

• Building strong customer relationships and delivering customer-centric solutions.

Qualifications

Minimum

• Bachelor’s Degree or equivalent experience
• Experience in business, job-related, 8 years

Desired

• Master’s degree, MBA, or equivalent
• Experience in Resource Planning, or related
• Experience in risk management, Utility Industry, or related
• Experience in Operational Planning
• Strong process understanding
• Experience leading cross functional teams
• Strong ability to persuade and influence while being diplomatic
• Ability to build relationships at all levels in the organization
• Competency in developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Competency in planning and prioritizing work to meet commitments aligned with organizational goals
• Competency in making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Competency in providing direction, delegating, and removing obstacles to get work done
• Knowledge of database and information systems used in Finance
• Competency in relating openly and comfortably with diverse groups of people
• Knowledge of Microsoft Office Products - for example Excel, Word, PowerPoint, Access - as needed to perform at the job level
• Competency in seeing ahead to future possibilities and translating them into breakthrough strategies
• Competency in applying knowledge of business and the marketplace to advance the organization goals
• Competency in effectively building formal and informal relationship networks inside and outside the organization
• Competency in interpreting and applying understanding of key financial indicators to make better business decisions
• Competency in handling conflict situations effectively, with a minimum of noise