Work Methods & Procedures Specialist, Senior
Location: Oakland, California
Requisition ID # 172802-en_US
Our IT professionals are at the enterprise's core, leveraging modern technology to deliver safe and reliable energy to our customers. We use AI, the cloud, data science, and the latest tools and programming languages to solve hard, interesting problems and tackle challenges like the ever-growing threat of climate change, wildfires, and breaches of cyber security. Join us and experience the satisfaction of being a technology enabler for a company that leads the industry in innovation.
Success Profile
What makes a successful Team Member at PG&E? Check out the top traits we’re looking for and see if you have the right mix.
- Adaptable
- Collaborative
- Creative
- Curious
- Results-driven
- Thoughtful
Benefits
PG&E is proud to provide a comprehensive benefits program to help you take care of your physical, emotional and financial health. In addition to the offerings below, you can expect inclusive programs in areas such as performance recognition, training and employee development, mentoring and more.
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Paid Time Off
Vacation, Sick Hours, Holidays, Family Leave
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Employee Resource Groups
16 ERGs at the core of our DEIB culture that support employee development and foster business relationships
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Professional Development
Leadership and Employee Development Courses, LinkedIn Learning, Mentoring Program and up to $8,000 for Tuition Reimbursement
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Healthcare
Low-Cost Medical, Dental, Life/Accident/Disability Insurance and Free Vision
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Healthcare & Dependent Care FSA
Pre-tax employee-funded accounts that cover certain out-of-pocket medical and dependent care expenses
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Retirement Plans
401(k) Matching up to 8% AND Cash Balance Pension (no cost to you)
Job Details
Requisition ID # 172802
Job Category: Maintenance / Construction / Operations
Job Level: Individual Contributor
Business Unit: Information Technology
Work Type: Hybrid
Job Location: Oakland
Department Overview
The Information Technology (IT) organization designs, develops, operates, and maintains the technology and telecommunications systems that enable PG&E to meet its commitment to providing safe, reliable, and affordable service to customers.
Position Summary
Supports IT Field Operations by providing Work Methods, Technical Support, Quality Control, Human Error Analysis & Investigation, and Training. Develops, designs, and maintains guidance documents that support Telecommunications field work.
PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity,specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be around the minimum and the midpoint $102,000 - $132,000. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.
Bay Area Min: $ 102,000
Bay Area Max: $ 162,000
This is a hybrid position requiring work from a remote office and the assigned work location, with travel to other locations across the PG&E Service Territory based on business needs. The assigned work location is negotiable and must be within the PG&E Service Territory.
Job Responsibilities
- Collaborates with teams and leadership to address issues and support operational initiatives.
- Provides technical expertise, historical context, industry standards, and regulatory guidance to enhance safety, productivity, and performance.
- Leads the development, review, and maintenance of guidance documentation.
- Identifies improvement opportunities and leads efforts to implement solutions, providing actionable recommendations to leadership.
- Supports the development and delivery of training programs.
Qualifications
Minimum:
- High School or GED-General Educational Development-GED Diploma
- 8 years utility industry experience (electric or telecommunications)
Desired:
- Associates Degree or equivalent experience
- Ability to travel within the PG&E service territory based on assignment and location
- Experience with MS-Microsoft Office applications-Access, Excel, OneNote, Outlook, PowerPoint, Publisher, SharePoint, Word, 2 years
- Record of Guidance Document Author training completion
- Industry-recognized training certification or equivalent experience
Jonathan A. Solutions Architect, ExpertPG&E combines an established company’s stability with the autonomy of a startup. I enjoy high levels of trust and openness among my coworkers in a dynamic environment where I’m included in important decision-making discussions. As our company evolves, I look forward to career growth opportunities ahead.
Products & Enterprise Platforms
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Patti Poppe Becomes the First PG&E CEO to Sign the Disability: IN CEO
In signing the CEO Letter on Disability Inclusion, Poppe commits to benchmark the company’s inclusion efforts and encourages other leaders to join IN.
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Life at PG&E
Dive into stories that showcase our workplace culture, celebrate notable achievements, and offer a glimpse into the day-to-day experiences of our rewarding careers.
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