Electric Program Manager, Expert

Requisition ID # 164182 

Job Category: Project / Program Management 

Job Level: Individual Contributor

Business Unit: Operations - Other

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Special Projects Project Management Office (PMO), among other things, oversees the development and execution of safety and operational projects as may be assigned by the Chief Operating Officer (COO); and manages, advances and executes any other emerging projects assigned by the Executive Officer Team. The PMO is led by the COO’s Chief of Staff. 

There are two teams in the PMO: (1) Operations Business Execution Team and (2) Operations Business Strategy Team. 

Operations Business Execution Team: 

• Operations and Strategy Oversight: 
  • Drive operational excellence through strategic planning, process improvement, and performance tracking via PG&E Performance Playbook (Lean, Breakthrough, and PG&E Safety Excellence Management System)
  • Lead Lean Maturity Assessments and oversee performance metrics 
• Engagement and Communication: 
  • Create and execute strategies for coworker, contractor, community and external engagement 
  • Organize company-wide meetings and leadership communication initiatives 
• Activation of Culture: 
  • Partner with Human Resources to develop talent strategies 
    

Operations Business Strategy Team: 

• Business Planning and Compliance 
  • Oversee Operations business planning, budgeting, and headcount management 
  • Execute audits, report metrics, and support change management initiatives 
  • Manage compliance with safety standards and operational commitments 
• Activation of Culture 
  • Leads the planning and execution of the Leadership Town Halls
  • Governs, oversees, and executes the Role of the Supervisor Initiative   
  • Represents and leads Operations participation in the Activation of Culture Strategic Initiative, Leadership Behaviors Standard, and Workplace of the Future 
  • Leads the development and implementation of management of change efforts 
• Special Projects
  • Plans and executes any high-impact special projects assigned by the COO and other officers

The Electric Program Manager, Expert will report either to the Manager, Operations Business Execution or Director, Operations Business Strategy. 

Position Summary

Manages and/or administers a company program, a grouping of project work or a special customer offering with an assigned/designated annual financial budget. The incumbent provides oversight, governance, communication, training, reporting as well as overall process and project management for the assigned program. Manages the program budget, which may include developing and presenting the budget proposal. 

• This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the Bay Area of the PG&E Service Territory.
  

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

Bay Minimum: $122,000
Bay Maximum: $194,000

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. 

Job Responsibilities

• Applies expert knowledge of Program Management to wide-ranging issues and assignments. Works independently with guidance on only the most complex issues. May lead project teams.
• May design and develop new programs under a larger umbrella of goals and initiatives.
• Manages all aspects of programs that are cross departmental, complex and have a significant impact on the line of business. Leads development of plans to achieve program goals.
• Provides standardized regular reports, along with custom, ad-hoc reports for special projects. May supports divisions with reporting for operational metrics to provide intelligence on performance trends. Develops and delivers presentation to leaders regarding the program progress toward goals.
• Plans and forecasts work to be completed as part of the program. Monitors and ensures closure/completion of projects and/or other program maintenance & construction work orders. Identifies issues and develops solutions. Presents recommendations and implementation plan to leadership for approval.
• Performs trend analysis to identify cost drivers and develop and execute mitigation plans to improve business results. Manages capital and expense spending to ensure work identified in the program plan is completed and productivity cost targets are achieved. Reviews cost monitoring systems to ensure that adequate controls are in place to uncover and correct erroneous charges.
• Negotiates and sets productivity and unit cost targets. Prepares accurate forecasts, monitors spending, and develops and presents variance explanations. Develops business case for budget and/or additional funding during the year. Works closely with peers and leaders in line of business to ensure financial targets are understood and achieved.
• Leads partner organizations to develop and implement improved processes, best practices, controls and procedures to improve efficiencies, compliance and customer satisfaction and reduce cost.
• May work with other project or program managers or peers in other departments or regions to reschedule work, re-allocate funds and explore other means to achieve financial and productivity goals.
• Represents the program as a subject matter expert and stakeholder on process improvement teams, regulatory filings, and various stakeholder groups. May support the GRC witness with testimony development and data request response support.
• May develop new policies and all relevant processes, infrastructure, documentation, tools, etc. to support a new program. Develops tools for tracking and control.
• Develops communication and training plans. Ensures target audience is fully educated in the purpose of the program and the proper processes and requirements to follow. Ensures compliance with the program.
• Ensures regulatory compliance with the program.
• May provide leadership or work direction to lower level peers.

Qualifications

Minimum:

• Bachelors Degree or equivalent experience
• Job-related experience, 7 years
• Experience in managing budgets
• May require some travel. Occasional need for flexible/long hours.

Desired:

• PMI-Project Management Institute PMP-Project Management Professional certification
• Analytical problem solving and decision-making ability
• Knowledge of project management, process improvement best practices, concepts, methods and techniques
• Proficiency in Microsoft Office tools
• Strong presentation skills