Principal Technical Program Manager

Requisition ID # 175781 

Job Category: Project / Program Management 

Job Level: Manager/Principal

Business Unit: Technology & Security

Work Type: Onsite

Job Location: Oakland

Department Overview

Corporate Security protects PG&E employees, partners, customers, communities, and assets from physical and electronic security threats. Security Technology Operations manages and supports complex physical security technologies and integrations, including enterprise video surveillance, network video recorders, physical identity and access management, intrusion detection, visitor management, drone and shooter detection, ground-based radar, asset management, user behavioral analytics, and other advanced security solutions.

Position Summary

The Technical Program Manager, Principal is a recognized subject matter expert responsible for leading major cross-functional programs and strategic initiatives for Security Technology Operations. Reporting to the Manager of Security Technology Operations, this role combines principal-level program leadership with deep physical security technology expertise to establish program strategy, goals, metrics, governance, and operating plans. The position solves unique and complex problems, anticipates risks, develops innovative solutions, and aligns Corporate Security, IT, Cybersecurity, project teams, vendors, and other stakeholders to improve the health, security, availability, lifecycle management, and operational readiness of physical security technologies.

Travel within the service territory will be required. This position is hybrid, working from your remote office and the Oakland General Office, or other locations within the PG&E service territory at least once a month or more based on business need.

Job Responsibilities 

• Lead major cross-functional security technology programs and initiatives, establishing strategy, scope, goals, metrics, governance, implementation plans, and operating reviews aligned with company objectives.
• Serve as the principal subject matter expert for physical security technology operations; provide strategic guidance on enterprise video surveillance, access control, intrusion detection, visitor management, advanced detection technologies, system integrations, and supporting IT and operational technology infrastructure.
• Solve unique and complex operational and technical problems by anticipating issues, assessing business and technology impacts, and developing innovative, sustainable solutions that improve system health, security, availability, optimization, and supportability.
• Lead cross-functional alignment among Corporate Security, IT, Cybersecurity, project teams, vendors, and external partners; facilitate executive and stakeholder sessions, communicate complex recommendations, resolve conflicts, and drive decisions.
• Develop and manage program budgets, forecasts, business cases, vendor relationships, statements of work, software support renewals, staff augmentation needs, contracts, risks, issues, changes, and performance reporting.
• Define and improve policies, procedures, standards, controls, and handoff requirements for solution design, implementation, production support, maintenance, testing, incident response, lifecycle replacement, asset management, data management, and system configuration.
• Create meaningful operational and program metrics; analyze trends and variances, report results and recommendations to leadership, and ensure compliance with applicable company governance, regulatory requirements, and quality objectives.
• Coach and mentor less experienced employees, strengthen cross-team capabilities, and represent Security Technology Operations in internal, industry, and regulatory forums when appropriate.

Background Qualifications

Minimum

• Bachelor's degree or equivalent experience.
• 10 years of related experience or equivalent in program management, technology operations, physical security technology, information technology, infrastructure, applications, or a related field.
• Demonstrated experience leading large, complex, cross-functional programs and influencing senior leaders and stakeholders without direct authority.
• Demonstrated technical expertise with physical security systems, integrations, operational support models, and technology lifecycle management.

Desired

• Master's degree in business administration, computer science, information systems, engineering, or a related discipline.
• Project Management Professional (PMP) certification.
• Experience with enterprise physical security platforms such as Genetec, AMAG, HID SAFE Enterprise, Alert Enterprise or comparable video management and physical access control solutions.
• Knowledge of applicable utility, security, compliance, and asset management frameworks, including NERC CIP, FERC, TSA, CPUC, and ISO 55001.
• Experience with Lean process improvement and program or project delivery methods, including Agile and Waterfall.
• Experience with enterprise business and operational tools such as SAP, Ariba, Planisware, BMC Remedy, Microsoft Office, Microsoft Project, Visio, SharePoint, and Power Platform.

Knowledge, Skills, Abilities and Technical Competencies

• Uses deep business and industry knowledge to drive strategic decisions and recommend operational improvements.
• Leads the largest and most complex programs across the supported line of business and coordinates multiple teams to achieve shared outcomes.
• Applies deep expertise in physical security technologies, systems integration, operational support, cybersecurity coordination, asset lifecycle management, and vendor-delivered services.
• Creates compelling business cases and executive recommendations based on complex business, technical, financial, operational, and risk inputs.
• Communicates complex ideas clearly to technical, business, executive, vendor, industry, and regulatory audiences using appropriate media and level of detail.
• Uses data analysis, metrics, operating reviews, and performance trends to influence decisions and improve program outcomes.
• Negotiates effectively, addresses sensitive issues with diplomacy and tact, and resolves ambiguity, competing priorities, and cross-functional conflicts.
• Coaches and mentors others while building collaborative relationships and sustained alignment across organizational boundaries.

Compensation

PG&E provides the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors.​ This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. 

A reasonable salary range is:​

• Bay Area Minimum: $144,000
• Bay Area Midpoint: $194,000
• Bay Area Maximum: $244,000